Medical Phone Consult

Medical Phone Consultation

Medical-grade skincare can be overwhelming — but with our Medical Phone Consultation service, expert support is just a call away.

If you're new to The Secret and unsure where to start, this one-on-one consultation is designed for you.

For a redeemable fee of $50, you’ll speak directly with one of our qualified medical practitioners to:

• Discuss your unique skin concerns and goals
• Receive personalised product recommendations from The Secret Skincare Medical-Grade range
• Build a bespoke skincare regime designed to deliver real results
• Your consultation fee is fully redeemable on product purchases following your appointment.

How it Works:

1. Add the Medical Phone Consultation to Your Cart
2. Complete Our Medical Questionnaire
3. Book Your Consultation – Pick a time slot that works for you and await your phone call.
4. Receive Your Bespoke Treatment Plan and Invoice, to be paid within 7 days - Your consultation fee is redeemable upon purchase
5. Your order will then be processed and formulated for delivery. - Your consultation fee is redeemable upon purchase, within 7 days of your call. 

Frequently Asked Questions

Please note: If you are an existing patient experiencing concerns with your current regime or a potential reaction, we kindly ask that you contact our Skin Specialists at info@thesecretskincare.com for dedicated support. The Medical Phone Consultation is designed for patients seeking product guidance prior to purchase, not for follow-up care or addressing ongoing issues